Uu77 Privacy Policy — Our Commitment to Protecting Your Information

✦ Introduction

Uu77 is a trusted online gaming platform in Bangladesh. We place the highest importance on our players' privacy and believe that every user's personal information belongs to them.

This Privacy Policy explains in detail what types of information uu77 collects, how that information is used, who it may be shared with, and what steps we take to keep your data secure. This policy applies to both the uu77.pro website and the mobile app.

By creating an account or using the platform, you are considered to have accepted this Privacy Policy. Please read this page carefully.

1 What Information We Collect

Uu77 collects certain information to keep its services running smoothly. This falls into two categories — what you provide directly and what is collected automatically.

What you provide directly:

• Full name, date of birth, and nationality
• Email Address & Mobile Number
• Residential Address
• Payment method details (bKash/Nagad/Rocket number)
• National ID card or passport copy for KYC verification
• Information provided when contacting the support team

Automatically Collected Information:

• IP Address & Device Information
• Browser Type & Operating System
• Site access times, session duration, and a list of pages visited
• Gaming Activity & Betting History
• Cookies & Local Storage Data

2 How Your Information Is Used

Uu77 uses collected information only for specific purposes. We never sell your data to advertising agencies or third parties.

• Account Management: To handle registration, login, KYC verification, and account security.
• Payment Processing: To process deposits and withdrawals and maintain transaction records.
• Customer Support: To resolve your questions or complaints and improve our quality of service.
• Security: To prevent fraud, money laundering, and other illegal activities.
• Legal Compliance: To comply with licensing authorities and legal obligations.
• Personalized Experience: To show you relevant games and offers based on your preferences.
• Promotional Communications: Bonus and offer notifications are sent only with your consent.

3 Who We Share Your Information With

Uu77 may share your information with trusted parties only in limited circumstances and for specific purposes. Your data is never sold under any conditions.

When Data May Be Shared:

• Payment Providers: To process transactions exclusively through payment gateways such as bKash, Nagad, and Rocket.
• Identity Verification Services: To complete the KYC process with authorized verification services.
• Legal Authorities: In response to a court order or a lawful government request.
• Licensing Authority: To the regulatory authority overseeing our gaming license.
• Technology Partners: With technology service providers necessary for site operations; however, they are not permitted to use the data independently.

4 Cookie Policy

Uu77's website and app use cookies. Cookies are small text files stored in your browser that help improve your experience on the site.

Cookie Type:

• Essential Cookies: Login sessions, security tokens, and similar data — the site cannot function without these.
• Functional Cookies: Remembers your language preference and theme settings.
• Analytics Cookies: Helps identify which parts of the site are experiencing the most issues.
• Marketing Cookies: Active only with your consent.

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features on the site to stop working.

5 Data Security Measures

Uu77 uses industry-leading technology and processes to protect your information. Our security infrastructure is independently audited multiple times each year.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.
• Firewall Protection: An advanced firewall system protects against cyberattacks.
• Regular Security Audits: Penetration testing and vulnerability scanning conducted by independent organizations.
• Data Backup: Regular backups are stored in a separate secure location.
• Staff Training: Every uu77 employee is trained in data protection.

6 Your Rights

Every registered user at uu77 has certain fundamental rights over their personal information. We respect these rights and strive to fulfill them as promptly as possible.

• Right to Access Your Data: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your information where there is no legal obligation to retain it.
• Right to Restrict Processing: You can request that we stop using your information for specific purposes.
• Data Portability: You may request an export of your information in a common format.
• Opt-Out: You can opt out of marketing communications at any time.

To exercise any of these rights, please contact our support team. Most requests are completed within 30 business days.

7 Minor's Information

Uu77 is strictly for adults aged 18 and above. We do not knowingly collect information from anyone under 18.

• Age verification is required at the time of registration.
• If we become aware that any minor's information has been collected, it will be deleted immediately and the account will be closed.
• If parents have any concerns, please contact our support team — we will act promptly.

8 Policy Changes

Uu77 may update this Privacy Policy from time to time. For significant changes, we will notify you in the following ways:

• Notifications will be sent to your registered email address.
• A pop-up notice will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will change accordingly.

Continued use of the platform after any changes will be considered your acceptance of the updated policy.

9 Contact Us

For any questions, complaints, or requests regarding our Privacy Policy, please contact our Data Privacy Team.